Customer Service Representative in Tele Sales plays a crucial role in connecting businesses with their customers over the phone. Primarily, this role focuses on promoting products or services — in this case, health insurance plans — and guiding clients to make informed decisions. Representatives need strong communication skills, patience, and the ability to explain complex information in a simple, persuasive manner.
Department: Customer Service / Sales
Job Type: Full-time | On-site
Experience: Freshers & Experienced Candidates Welcome
Qualification: 12th Pass or Above
Salary: ₹17,000 – ₹19,000 per month + Incentives
Key Responsibilities
- Make outbound calls to prospective customers to promote and sell health insurance policies.
- Identify customer requirements and recommend suitable plans under the Star Health Insurance portfolio.
- Explain policy features, benefits, premiums, and terms & conditions clearly and confidently.
- Handle customer queries and objections professionally to ensure closure.
- Maintain accurate and updated records in CRM systems.
- Achieve daily, weekly, and monthly sales targets.
- Provide excellent customer service to ensure satisfaction and retention.
Requirements
- Language: Fluency in Malayalam (mandatory).
- Experience: Open to freshers and candidates with tele sales or customer service experience.
- Strong communication, persuasion, and negotiation skills.
- Positive attitude with the ability to perform in a target-driven environment.
- Basic computer proficiency and familiarity with CRM tools.
What We Offer
- Fixed salary of ₹17,000 – ₹19,000 per month (based on experience & performance).
- Performance-based incentives and bonuses.
- Comprehensive training and onboarding support.
- A friendly, motivational, and growth-focused work environment.
- Opportunity to work with one of India’s leading health insurance providers.
How to Apply
Interested candidates can apply through the link below:Click Here
